Privacy Policy

Last Updated: November 20, 2025

Rooted to Reign (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, purchase a product, complete an intake form, or participate in our coaching or Academy programs.

By using this website or submitting information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Name
Email address
Phone number (optional)
Billing information (processed securely by Wix or third-party payment gateways)
Any information you voluntarily submit through forms or purchases

1.2 Intake Form Information

When you complete our intake form for coaching services, we may collect:

Background details relevant to coaching
Personal goals
General emotional or spiritual concerns
Scheduling and communication preferences

We do NOT request or store medical diagnoses, therapy records, or protected health information (PHI).

Rooted to Reign is not a therapy or medical service, and intake questions are designed only to support coaching.

1.3 Automatically Collected Information

IP address
Browser type
Device information
Site usage data collected via cookies, analytics tools, and Wix’s built-in systems.

2. How We Use Your Information

We use the information collected to:

Provide coaching and course services
Process payments
Send confirmation emails and updates
Offer customer support
Improve our programs and website
Send newsletters, launch invites, and free resources (only if you opt in)
Maintain internal records

Information submitted through your intake form is used solely for:

Understanding your goals and needs
Preparing for coaching sessions
Providing you with personalized guidance

We never sell, rent, or share intake form responses.

3. How We Store & Protect Your Data

We use Wix as our website platform. Wix provides:

SSL/HTTPS encryption
Encrypted data storage
Secure servers and firewalls
ISO 27001 / 27701 certified systems
GDPR and CCPA compliance

Intake Form Storage Security:

Intake responses are encrypted in transit
Stored securely in the Wix dashboard
Accessible only to authorized personnel

4. Your Rights

Depending on your location, you may have the right to:

Access the information we have about you
Request corrections or updates
Request that your data be deleted
Withdraw consent to email communications
Opt out of cookies
Request a copy of your data (GDPR)

To make a request, contact:
jihana@rootedtoreign.org

5. Cookies & Tracking Technologies

We use cookies to improve user experience and website functionality. You may adjust cookie settings through your browser or via the cookie banner on our site, if enabled.

6. Data Retention

Intake form data is stored for up to 24 months unless you request deletion sooner.
Email addresses remain on our mailing list until you unsubscribe.
Payment and tax-related records are retained as required by law.

7. Children’s Privacy

This website and our services are not intended for individuals under 18.

8. Changes to This Policy

We may update this Privacy Policy as needed. Updates will be posted on this page.

9. Contact

If you have questions or requests related to your privacy, contact us at:
📧 jihana@rootedtoreign.org